Urgent Help

We are not a crisis service. However, if you require immediate support, please contact one of the following organisations below.

Child line

You can contact Childline about anything. Whatever your worry, it’s better out than in. We’re here to support you. You can talk to us about anything. No problem is too big or too small. Call us on 0800 1111 or chat to us online. When you call us on 0800 1111 you’ll get through to a counsellor, they’re there to listen and support you with anything you’d like to talk about. Or you can have a 1-2-1 counsellor chat online. You can also send us an email from your locker. We’ll try to answer this within a day, but sometimes it can take a little longer.


0800 1111 Open:24 hours a day /7 day a week



If you need someone to talk to, we listen. We won’t judge or tell you what to do. Whatever you’re going through, call us free any time, from any phone, on 116 123 This is a listening service and does not offer advice or intervention.


116 123 Open:24 hours a day /7 day a week


NHS Mental Health

NHS urgent mental health helplines are for people of all ages in England. You can call for: 24-hour advice and support for you, your child, your parent or someone you care for help speaking to a mental health professional an assessment to find the right care for you

NHS Mental Health

Open:24 hours a day /7 day a week